Netflix Phishing Email on Laptop Screen
Home ScamsPhishing Scams ‘Your Netflix Subscription Has Been Canceled’ Phishing Scam

‘Your Netflix Subscription Has Been Canceled’ Phishing Scam

by Brett M. Christensen

Phishing scammers are once again targetting Netflix users via fake account payment problem emails.

This version, reported by online security firm Mailguard, claims that your Netflix account has been canceled.

Supposedly, Netflix has “never been able to solve the payment problem and pay your subscription”. The email goes on to say that you can easily get your account back by clicking a “Reactivate the Subscription” button.

The email is not from Netflix and your account has not been canceled. It is a scam designed to steal your personal and financial information. 



If you click the button, you will be taken to a fraudulent website that looks like the genuine Netflix login page. After logging in on the fake site, you will be instructed to fill in an equally fake Billing Update form that asks for your name and contact details and your credit card information

Once you have submitted the form, criminals can harvest the information you supplied and use it to commit credit card fraud and identity theft.

This version is just one in an ongoing series of similar Netflix phishing scam messages. Be very cautious of any email or text message that purports to be from Netflix and asks you to click a link to rectify a supposed account problem or billing error.

It is always best to login to Netflix by entering the address into your browser’s address bar or via an official Netflix app. If there is really a problem with your account, you will likely see a notification after you login.

The Netflix website includes information about recognising and reporting such phishing attempts.

A screenshot of the scam email:

Netflix Canceled Phishing Email



Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,
Hoax-Slayer