Phishing scammers are once again targetting Netflix users via fake account payment problem emails.
This version, reported by online security firm Mailguard, claims that your Netflix account has been canceled.
Supposedly, Netflix has “never been able to solve the payment problem and pay your subscription”. The email goes on to say that you can easily get your account back by clicking a “Reactivate the Subscription” button.
If you click the button, you will be taken to a fraudulent website that looks like the genuine Netflix login page. After logging in on the fake site, you will be instructed to fill in an equally fake Billing Update form that asks for your name and contact details and your credit card information
Once you have submitted the form, criminals can harvest the information you supplied and use it to commit credit card fraud and identity theft.
This version is just one in an ongoing series of similar Netflix phishing scam messages. Be very cautious of any email or text message that purports to be from Netflix and asks you to click a link to rectify a supposed account problem or billing error.
It is always best to login to Netflix by entering the address into your browser’s address bar or via an official Netflix app. If there is really a problem with your account, you will likely see a notification after you login.
The Netflix website includes information about recognising and reporting such phishing attempts.
A screenshot of the scam email: