Apple ID Locked Phishing Scam
Home ScamsPhishing Scams ‘Your Apple ID Has Been Locked’ Phishing Scam Email

‘Your Apple ID Has Been Locked’ Phishing Scam Email

by Brett M. Christensen

According to this email, which claims to be from Apple Support, your Apple ID has been locked for security reasons. 

The email claims that your account is outdated and you are thus required to provide updated account ownership information. It instructs you to click a button labelled “Update Account Apple ID” to continue using your Apple ID service.

However, the email is not from Apple Support and your Apple ID has not been locked as claimed.

Instead, the email is a phishing scam designed to steal your personal and financial information.

If you click the button, a fraudulent website will load in your browser. The site features the Apple logo and other graphics and formatting to make it look like the real Apple website.

Once on the fake site, you will be asked to log in using your Apple email address and password.

Next, you will be asked to complete an “Account Verification” form that requests your name and address details, your credit card numbers and the security questions and answers associated with your account.

After submitting the bogus form, you will see a final message claiming that you have successfully updated your account. You may then be automatically redirected to the genuine Apple website.

Online criminals can now collect all of the information that you supplied and use it to hijack your Apple account, commit fraudulent transactions with your credit card, and attempt to steal your identity.
Note that, if you (or someone else) enters incorrect login details too many times, Apple may really lock your account for security reasons. However, you will usually be informed about this via a notification when you attempt to log in. Apple will not send you a generic email demanding that you click a link to update your account information.

Apple phishing scams like this one are very common.  Information on the Apple website explains how to recognise and report such scam attempts.

An example of the scam email:

Your Apple ID has been Locked

This Apple ID has been locked for security reasons.It looks like your account is outdated and requires updated account ownership information so we can protect your account and improve our services to maintain your privacy.

To continue using the Apple ID service, we advise you to update the information about your account ownership.

Update Account Apple ID 

For the security of your account, we advise not to notify your account password to anyone. If you have problems updating your account, please visit Apple Support.

Sincerely,
Apple Support

 

A screenshot of a fake Apple update form:

Bogus Apple Account Verfication Form



Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,
Hoax-Slayer