According to this email, which purports to be from “Admin” at your email service provider, you have a new voice message waiting.
The email urges you to click a button to listen to the message before it expires.
However, the email is not from your service provider and clicking won’t take you to any waiting voice message.
Instead, clicking takes you to a scam website. Once on the site, you may be tricked into entering your email address and account password, ostensibly so that you can access the promised voice message. If you proceed, online crooks can use the details you supply to hijack your email account and send spam and scam messages in your name.
They may also be able to access other services such as app stores and online file storage that are linked to the same account. Once in, they can make fraudulent app store purchases, rummage through your personal files, and possibly even steal your identity using the information they have collected.
Alternatively, the scam website may try to trick you into downloading and installing malware. The purpose of such malware may vary. It may be designed to collect sensitive information such as banking passwords from your computer. Or it could be ransomware that locks up your computer files and demands that you pay a fee to get an unlock key.
Criminals regularly use fake voice message notifications to trick people into installing malware or visiting spam or scam websites.
A screenshot of the scam email:
A transcript of the scam email:
Subject: You have a new voice message.
Dear [email address]
You have received a voice message.
Kindly listen to the message before it expires.
Listen to message
Thanks,
The [email address] Admin.
