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Watch Out For This Fake ANZ Bank “Account Restricted” Email

by Brett M. Christensen

If you bank with ANZ, keep an eye out for this fraudulent security notification message, which is currently being distributed via email. The message claims that, during recent security checks, ANZ was unable to verify your account information. Therefore, claims the email, your account has been temporarily restricted until you follow a link to validate your details.

Example of the Email

Dear Customer,

As part of our efforts to secure accounts, we regularly carry out a number of security measurements to ensure your account is safe.

During our recent security checks, which are regularly carried out on our systems, we were unable to verify the information on your account.

In order to safe guard your account, our system has temporarily placed a restriction on your account until your information has been validated against our data.

You can now validate your information by following the link below, this will only take a few minutes and your account restrictions will be lifted, where you can continue to use your account as normal.

Email is a Phishing Scam

Of course, the email is not from ANZ and your account has not been restricted as claimed.  Instead, the email is a phishing scam that is designed to steal your ANZ account login credentials.

If you click the link, you will be taken to a fraudulent website where you will be asked to log in with your customer registration number and password.

ANZ Phishing Scam Fake Login Page

Next, you will be taken to a second form that claims that your login details have been suspended and that you must supply information to confirm that you are the account’s rightful owner.  The form asks for your full name, your date of birth,  your mother’s maiden name, and your account security questions and answers.

ANZ Phishing Scam Fake Update Form

After submitting the fake form, you will then be redirected to the genuine ANZ home page.  At this point, you may believe that you have successfully validated your account and thereby lifted the supposed restriction.

Criminals Can Use The Stolen Information to Hijack Your ANZ Account

But, meanwhile, the criminals can collect the information you supplied and use it to hijack your ANZ account.  Once they have gained access to your account, they can transfer your money to other accounts and conduct fraudulent transactions in your name.

And, they may use information collected during the initial scam and from within your account to steal your identity as well.

Scams Like This are Very Common

Customers of many major banks all around the world are targeted in phishing scams very similar to the one discussed here.

Be wary of any message that appears to be from your bank and claims that you must click a link or open an attached file to rectify an account issue or lift an account suspension.

Reporting ANZ Phishing Scams

The ANZ website includes information about such phishing attempts and how to report them.

Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,