Home ScamsPhishing Scams Watch Out For Fake Medicare Update Emails

Watch Out For Fake Medicare Update Emails

by Brett M. Christensen

Australian residents should watch out for fake emails claiming that they need to update their Electronic Funds Transfer (EFT) details to allow future Medicare payments. 

The seemingly official emails include the Australian Government and Medicare logos. They ask you to click a link that supposedly opens the Australian Government online services website MyGov.

However, the emails are not from the Department of Human Services or Medicare as claimed.

Here’s what the scam emails look like:


Fake Medicare Email


Links in the emails open a fake MyGov website that is designed to steal your personal and financial information.

If you click on the link or button in the email, you will be taken to a website that looks almost identical to the genuine MyGov sign in page. Once on the fake site, you will be asked to sign in with your username and password.

Next, you will be asked to supply your secret security question and answer.

You will then be taken to a fake Medicare update form that asks you to supply your bank account details including your online banking username and password.
The scammers can collect the information you supply and use it to hijack your bank account and commit fraudulent transactions.

They can also break into your account on the genuine MyGov website, change your details, and collect your personal information. Armed with the information they have gathered about you, they may then be able to steal your identity.

Always login to your MyGov account by entering the address into your browser’s address bar. Never click on supposed MyGov links in emails or text messages.

If you use MyGov, it is wise to configure your account to use security codes as an extra layer of protection.  Once set up, a single-use security code will be sent to your mobile phone when you try to log in.

The Australian Government’s Stay Smart Online website is warning people about this scam campaign here.

Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,