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‘Unpaid Shipping Fee’ Royal Mail Phishing Scam Messages

by Brett M. Christensen

UK residents are currently receiving bogus unpaid shipping fee notifications that falsely claim to be from Royal Mail.

The notifications claim that your package has been held and will not be delivered until you pay an unpaid shipping fee.

The messages, which are distributed via text and email,  have no connection to Royal Mail. They are phishing scams designed to steal your personal and financial information.

The text and the amount of the supposed fee may vary in different versions of the scam. Some variants may claim that the fee is to cover unpaid custom duty or to confirm delivery.

The messages may include the Royal Mail logo and other elements to make them appear genuine.

Clicking the link opens a fraudulent website that has been designed to look like the real Royal Mail site.  The website asks you to provide your credit card numbers and other identifying information.  Criminals will collect the information you enter and use it to commit credit card fraud and identity theft.

Royal Mail will never send you a message demanding that you click a link and provide credit card numbers or other confidential details.

Royal Mail has published information about these phishing scams on its website.

An example of the unpaid shipping fee scam message:

Royal Mail: Your Package has been held and will not be delivered due to a £1.99 unpaid shipping fee. To pay now, visit:

[Link Removed]

Criminals use the names of other prominent postal and delivery services around the world in similar scam campaigns. The tactic is also used to deliver malware

Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,