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Ticketmaster ‘Ticket Order Confirmation’ Scam Emails

by Brett M. Christensen

This email, which purports to be from event ticket provider, Ticketmaster claims to be a “ticket order confirmation” for a recent ticket purchase.

The message claims that details of the ticket purchase can be found in an attached file.

However, the message is not from Ticketmaster. Examples so far received omit the promised attachment. However, files attached to the email are likely to contain malware or phishing scam forms. Links in the emails may also point to phishing or malware websites. Ticketmaster Australia has posted a notice on its Facebook Page warning users to ignore the emails.
The company has also warned customers about the scam emails via the following notice on its website:

If you have received a non-valid  Ticketmaster Confirmation Email from “ticket@ticketmaster.com.au”, please be advised that this email was not sent by Ticketmaster. Current investigations indicate this is a Phishing email and should  be deleted.

If you receive one of these messages, do not open any attachments or click on any links that it contains.

An example of the malware email:

Subject: Your Ticket Order Confirmation
Thank you for purchasing tickets on Ticketmaster.Your order number for this purchase is 65-11274/AUS. Complete order detail is attached to this e-mail.

You will receive your tickets via:  International Express-Ticketmaster will mail these within 2 business days of the booking. Tickets usually arrive within 10 working days of posting.

Total Charge: AU $186.50

Thank you for adding Event Ticket Insurance to your order. You will be billed AU $13.00 (AU $6.50 per ticket) separately.

Please note: for any ticket-related issues, please continue to contact Ticketmaster Customer Service.

Thanks again for using Ticketmaster.

Return to Ticketmaster home.
You can always check your order and manage your preferences in My Ticketmaster.


Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,