Email purporting to be from Australian telecommunications giant, Telstra, claims that the company has noticed unauthorised activity on your account and you must click a link to re-evaluate your personal Telstra account.
The email is not from Telstra. It is a phishing scam designed to steal your personal and financial information.
If you believe the false claims in the email and click the link, you will be taken to a fraudulent web page designed to look like the genuine Telstra website. Once on the fake site, you will be asked to sign in with your Telstra username and password. After “logging in”, you will be taken to a bogus “Update Form” that asks for your name and contact details, your credit card numbers, and other identifying personal and financial information
All of the information you supply can be collected by criminals and used to hijack your Telstra account, commit credit card fraud, and steal your identity. Another common Telstra phishing scam email falsely claims that you have received a bill refund. If you receive one of these bogus Telstra emails, do not click any links or open any attachments that it contains.
It is always safest to login to your Telstra account by entering the address into your browser’s address bar or via a trusted app.
The Telstra help files include information about recognising and reporting such scam attempts.
Dear Valued CustomerAfter our review of your profile on your account Telstra we noticed that there are several breakthroughs unauthorized by unidentified persons entered identity to your profile,
With the new policy we ask that you re-evaluate your personal account to prevent the entry of others into your account Telstra,
Please click on re-evaluate my account.
Last updated: December 4, 2016
First published: December 4, 2016
By Brett M. Christensen