Home ScamsPhishing Scams Telstra “Re-Evaluate My Account” Phishing Scam

Telstra “Re-Evaluate My Account” Phishing Scam

by Brett M. Christensen

Outline:
Email purporting to be from Australian telecommunications giant, Telstra, claims that the company has noticed unauthorised activity on your account and you must click a link to re-evaluate your personal Telstra account.




Analysis:
The email is not from Telstra. It is a phishing scam designed to steal your personal and financial information.

If you believe the false claims in the email and click the link, you will be taken to a fraudulent web page designed to look like the genuine Telstra website. Once on the fake site, you will be asked to sign in with your Telstra username and password.  After “logging in”, you will be taken to a bogus “Update Form” that asks for your name and contact details, your credit card numbers, and other identifying personal and financial information

All of the information you supply can be collected by criminals and used to hijack your Telstra account, commit credit card fraud, and steal your identity. Another common Telstra phishing scam email falsely claims that you have received a bill refund. If you receive one of these bogus Telstra emails, do not click any links or open any attachments that it contains.

It is always safest to login to your Telstra account by entering the address into your browser’s address bar or via a trusted app.

The Telstra help files include information about recognising and reporting such scam attempts.




Example:
Dear Valued CustomerAfter our review of your profile on your account Telstra we noticed that there are several breakthroughs unauthorized by unidentified persons entered identity to your profile,
With the new policy we ask that you re-evaluate your personal account to prevent the entry of others into your account Telstra,
Please click on re-evaluate my account.Telstra Alert Phishing Scam



Last updated: December 4, 2016
First published: December 4, 2016
By Brett M. Christensen
About Hoax-Slayer

References
Telstra “Refund Bill” Phishing Scam
Telstra BigPond ‘Re-validate Account’ Phishing Email
Phishing Scams – Anti-Phishing Information
Telstra – Phishing or Hoax Email Scams




Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,
Hoax-Slayer