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Telstra ‘Payment Method Expired’ Phishing Scam

by Brett M. Christensen

According to this email, which purports to be from Australian telecommunications giant Telstra, your account payment method has expired. 

The email urges you to click a log in button to update your payment method and continue using the service.

However, the email is not from Telstra. Instead, it is a phishing scam designed to steal your personal and financial information.

If you click the button, you will be taken to a fraudulent website that has been built to emulate the genuine Telstra website. Once on the site, you will be asked to log in with your Telstra account credentials and then provide your credit card details, address and contact details, and other identifying information.

This information will be collected by criminals and used to commit credit card fraud and identity theft.

Telstra phishing scam emails like this one are quite common. Some versions have carried malware.  If you receive one of these fake emails, just delete it.

It is always safest to login to your online accounts by entering the address into your browser’s address bar or via a trusted app.  

An example of the phishing scam email:

Telstar Phishing Scam Email



Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,
Hoax-Slayer