WeTransfer Scam Email on Laptop Screen
Home ScamsPhishing Scams ‘Someone Sent You Some Files’ Phishing Email Claims to be From WeTransfer

‘Someone Sent You Some Files’ Phishing Email Claims to be From WeTransfer

by Brett M. Christensen

This email, which purports to be from cloud-based file transfer service WeTransfer claims that someone has sent you some files. 

The email, which includes the WeTransfer logo, urges you to click a link to download your files.


As noted in more detail below, all unsolicited WeTransfer emails should be treated as suspicious.

While WeTransfer is a legitimate company, the way that it allows customers to use its service poses a significant security risk.


However, at least in the example that I discuss here, WeTransfer did not send the malicious email.

Instead, the email is a phishing scam designed to trick you into submitting your email account password to online criminals. The download links in the email are disguised so that they appear to point to the WeTransfer website. However, the links actually go to an unrelated website. 
If you click on the download links in the email, a message warning that your session has expired will pop up in your browser window.  The message asks you to enter the password for the email address that the scam email was sent to.

After you enter your email account password, you may be redirected to another page that prompts you to download malicious files. Or, you may be asked to supply further personal information.

Scammers can use the information you supplied to take control of your email account.  They can then use it to distribute further spam, scam, and malware emails.  The criminals may also be able to hijack services such as online storage or app stores that may be linked to the same account.

Here’s a screenshot of the scam email:

WeTransfer Phishing Scam Email

Here’s a screenshot of the fake session expired pop-up:

Session Expired Phishing Scam Popup

Be Wary of ALL WeTransfer Emails

While WeTransfer did not send the particular scam email discussed in this report, attackers can use the company’s system to send malicious messages.

Australian cyber emergency response team AusCert has been highly critical of WeTransfer because of the inadequate methods that the service users to validate email addresses.  For example, attackers could enter the email address of a person or company that you know and trust as the sender of a file. You could then receive an email prompting you to download a malicious file that appears to come from this trusted friend or company.

AusCERT notes:

However, WeTransfer perform minimal validation on email addresses provided by users, which is a major security hole. By default, users may enter any sender address.

[…]

This means that WeTransfer is allowing targeted phishing and malspam emails to be delivered, based on the strength of their own brand.

The company does offer a form of email verification, but, because the feature is opt-in rather than by default, it will not stop attackers exploiting the system.

Because of this security risk and the company’s failure to adequately address the issue, AusCert recommends that all emails sent from WeTransfer should be treated as suspicious.

Read the full AusCERT report here



Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,
Hoax-Slayer