According to this email, PayPal has put your account on a limited list because the company needs more information from you.
Supposedly, you are required to click a “confirm” button and follow the steps outlined to protect your account.
However, the email is not from PayPal and the claim that your account has been limited is untrue. Instead, the email is a phishing scam designed to steal your PayPal account login credentials, your credit card details, and a large amount of other identifying information.
A screenshot of the scam email:
The poor grammar used in the email should immediately raise suspicion. A professional company such as PayPal would never send such a strangely worded notification message. Moreover, genuine PayPal emails always address you by name. They never use generic greetings such as “Dear Client”.
Clicking the button in the email opens a fraudulent webpage that has been built to emulate the official PayPal website. The fake site includes the PayPal logo along with footer links that open the real PayPal site.
The first page on the fake site features a PayPal login box that asks you to enter your account email address and password.
After “logging in”, you will be told that you need to complete a verification process in which you confirm your billing address and credit card numbers and attach copies of “required documents”.
When you click the “Start Process” button, you will be taken through a series of forms that ask you to supply personal and financial information. You may be asked to upload copies of ID documents such as your driver’s licence.
At the end of the process, you will see a final message that claims that you have successfully removed the limit on your account.
Meanwhile, the criminals who sent the scam email can hijack your PayPal account and use it to conduct fraudulent transactions. They can also use your credit card information to commit further fraud. And, using the information and ID documents that you supplied, they may be able to steal your identity as well.
PayPal scam emails like this one are very common and take many forms. Always login to your PayPal account by entering the site address into your browser’s address bar or via a trusted app rather than by clicking a link in an email.
PayPal has information about phishing scams and how to report them on its website.
Importance NoticeAfter considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.
These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.
Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.
And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.
When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.
I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.
A Big Thank YouI would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.
I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.
Closing DateHoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.
Thank you, one and all!