According to this email, which appears to be an official Facebook notification, your account has been temporarily locked.
The email explains that Facebook is trying to ensure that everyone on Facebook is using their real identity and the company therefore needs you to click a link to complete a security check. Supposedly, when you complete the security check, you will regain access to your account.
The email features the familiar blue and white Facebook colour scheme and logo.
Email is Not From Facebook – Phishing Scam
However, the email is not from Facebook and your account has not been locked as claimed.
In fact, the email is a phishing scam designed to steal your Facebook login details.
If you click the link in the fake message, you will be taken to a fraudulent website designed to emulate a genuine Facebook login page. If you enter your login details on the fake page, you may then be taken to a second page that asks for personal and financial information. The page will claim that Facebook needs this information to confirm your identity.
A final page may then inform you that the security check is complete and account access has been restored.
But, alas, the criminals behind this phishing campaign can collect all of the information you have submitted and use it to hijack your Facebook account, conduct fraudulent transactions in your name, and possibly even steal your identity.
Don’t Confuse This Scam With Legitimate Facebook ‘Account Locked’ Popup
While this email is a scam, it should be noted that Facebook may display an ‘account temporarily locked’ message if the company needs you to verify your identity or if its security systems suspect that your computer has a malware infection.
However, these legitimate Facebook ‘account locked’ messages will popup on your screen when you try to login to your account.
Be wary of any email that claims that there is an issue with your Facebook account and you must click a link or open an attached file to resolve the issue.
To check, just login to your Facebook account as you normally would. If the warning is genuine, you will receive a legitimate Facebook notification when you attempt to login.
Example
Subject: Your account is temporarily locked
Your account is temporarily locked
We’re working hard to make sure that everyone on Facebook uses their real identity.
In order to regain access to your account, click here and complete the security check.
9 comments
hey help me I try a lot of time to log in to my account but my account is temporarily locked i follow all the instruction but it does not work when I’ve confirmed the identity and code always loads and does not continue please help my account
Did you solve the problem?
hey help me I try a lot of time to log in to my account +923222078854 but my account is temporarily locked i follow all the instruction but it does not work when I’ve confirmed the identity and code always loads and does not continue please help my account
I’ve changed my password like a 100 times and I still can’t get into my Facebook! It’s been 5 days now
Hello, were you able to retrieve back your account? I’m having the same issue!
I went to the Facebook site, after I received this message. The FAcebook site agreed that the account was locked because someone in Sunnyvale tried to log in to my account. I changed my password and got onto Facebook. A day later I recieved the same notice that my account was locked. What is happening?
Hello i have the same problem , someone help cuz i dont want to make new profile….
Hello, I have a huge problem with my account, it says it’s temporarily locked. I can not log in because it makes me confirm my identity and says it’s Phishing. It does all the steps, including a password change, and in the last step it says that the feature is not currently available and so for a few days already. I went through all the steps 20 times, changed the password and nothing … please help me
Hello, were you able to retrieve back your account? I’m having the same issue!
Me too got this problem, but when i change my password i got an error message and still can’t login my primary facebook account… i think i delete facebook forever… i have no friends in real life and with facebook i got my little peace to chat with someone i know for real, thank this to facebook but now can’t understand this problem and i’m not sure i can have back my account, i tried write a message but still no response…