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Phishing Scammers Continue To Target Citibank Customers

by Brett M. Christensen

Like other major banks around the world, Citibank has been the target of phishing scammers for many years. 

Criminals continue to distribute scam emails and text messages designed to trick Citibank customers into divulging sensitive personal and financial information.

The scam messages resemble official Citibank correspondence, complete with authentic looking logos and footer elements.

The messages use a variety of ruses to trick you into clicking links or opening attached files.

They may claim that suspicious activity has been detected on your account. Or they may claim that your account has missing information and needs to be updated. Or, they may claim that the bank is performing a systems upgrade and you are required to validate your account information.

To get you to act quickly, the scam messages usually claim your account will be suspended or closed if you do not follow the instructions quickly.

Links included in the messages open fraudulent websites that look like the real Citibank site. Once on the sites, you will be asked to log in and then provide your name and address details, your credit card and banking details, and other sensitive personal information.

Criminals can collect the information you supply and use it to hijack your Citibank account, conduct fraudulent transactions with your credit card, and attempt to steal your identity. 

In some cases, the criminals may include the bogus verification forms as attached files.

If you receive one of these scam messages, do not click any links or open any attachments that it contains.

You can report Citibank phishing scam attempts via the reporting address on the bank’s Security Center web page.

An example of one of the Citibank scam messages:

Citibank Phishing Scam



Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,
Hoax-Slayer