Terminate Microsoft Account Scam Email
Home ScamsPhishing Scams PHISHING SCAM – ‘Request to Terminate Microsoft Account’

PHISHING SCAM – ‘Request to Terminate Microsoft Account’

by Brett M. Christensen

Outline

Email purporting to be from Microsoft Account Services claims that you have submitted a request to terminate your Microsoft Account and the process has already started. The email includes a link to cancel the termination request. 

Brief Analysis

The email is not from Microsoft. It is a phishing scam designed to steal your Microsoft Account login details. Clicking the ‘cancel request’ link opens a fake login box designed to look like a genuine Microsoft login page.

Example

Scheduled Maintenance
Dear Microsoft account user,
You submitted a request to terminate your Microsoft account and the process has been started by our Microsoft Mail Team, Please give us 3 working days to close your Microsoft Mail Account.
All folders  in your Microsoft Account including (Inbox, Sent, Spam, Trash, Draft, Folders) will be deleted and access to your Microsoft Account will be Denied.
To cancel the termination request click
CANCEL  ACCOUNT TERMINATION REQUEST
For further help please contact support department.
Regards,

Microsoft Account Services

 

Detailed Analysis

This email, which claims to be from Microsoft Account Services, advises that you have submitted a request to terminate your Microsoft Account.

The message informs you that the termination process has already started and that, within three days, all account information will be deleted and you will no longer be able to access the account.

The email also includes a link that supposedly allows you to cancel the termination request.

However, the email is not from Microsoft and your account is not being terminated as claimed. The email is a phishing scam designed to steal your Microsoft Account login details.
The scammers behind the campaign hope to panic recipients into clicking the ‘Cancel Termination Request’ link without due caution.

If you do click the link, you will be taken to a fake website that features what looks like a genuine Microsoft Account login box. A ‘Microsoft Account’ is the name for what was previously known as a ‘Windows Live ID.’ The same login credentials can be used to access several Microsoft services, so they are a valuable target for scammers.

Be wary of any messages that claim that your account is set to be disabled or deleted or that you must click a link to rectify a supposed account issue. These are very common phishing techniques.

Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,
Hoax-Slayer