Telstra phishing scam email on black tablet screen
Home ScamsPhishing Scams Phishing Scam – ‘Redeem Gift Card’ Email Pretends to be From Telstra

Phishing Scam – ‘Redeem Gift Card’ Email Pretends to be From Telstra

by Brett M. Christensen

This email, which purports to be from Australian telecommunications company Telstra, claims that you can click a button to redeem a gift card valued at $500.

Supposedly, the gift is a thank-you for becoming a Telstra bundle customer. The email includes the Telstra logo and other branding.  Telstra does sometimes reward customer loyalty with gifts or extra services.  So, at least at first glance, the email may look like an official notification from Telstra.

However, Telstra did not send the email and the claim that you can click to redeem a $500  gift card is untrue.

Instead, the email is a phishing scam.  Clicking the button opens a fraudulent website that has been designed to look like it belongs to Telstra. The fake site asks you to provide sensitive personal information, ostensibly to allow the gift card to be sent to you.  
Criminals can collect the information you supply and use it to commit fraud and identity theft. And, no matter what information you provide, you will never get the promised gift card.

Phishing scammers regularly target Telstra customers via fake notification emails and text messages. It is always safest to login to your Telstra account by entering the address into your browser’s address bar or via a trusted app.

Telstra has published information about such phishing campaigns on its website.

A screenshot of the scam email:

Telstra Redeem Gift Card Phishing Scam Email


Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,
Hoax-Slayer