The email is not from PayPal and the claim that your account is about to be deleted is untrue. Instead, the email is a phishing scam designed to steal your PayPal account login details, your credit card numbers, and other sensitive personal information.
We are about to delete your account.
We are about to delete it.
If you think this is a mistake, you can regain the access to your account by clicking the button bellow, and follow the instructions.
You have 5-day deadline and your account will be converted to a read-only account, until another notice.
This is a mistake.
However, the email is not from PayPal and the claim that your account is set to be deleted is untrue. In fact, the email is a typical phishing scam that is designed to steal your PayPal account login credentials, your credit card details, and a large amount of other personal information.
If you click the button in the bogus email, you will be taken to a fake website that has been built to emulate a genuine PayPal login page. Once you have entered your PayPal email address and password, you will then be taken through a series of online forms that ask you to provide your credit card numbers and other financial information, as well as your name and contact details and other data that can be used to identify you.
After completing all of the bogus forms, you may receive a final message that claims that you have successfully restored your PayPal account.
Meanwhile, however, criminals can collect all of the information you supplied and use it to hijack your PayPal account, commit credit fraud using your card, and attempt to steal your identity.
PayPal phishing scams are very common and take many forms. Be wary of any message that claims to be from PayPal and demands that you click a link or open an attached file to rectify a supposed account problem or update your details. PayPal will not send you such a message. And, remember that genuine PayPal emails will ALWAYS address you by name. They will never use generic greetings such as “Hello” or “Dear Customer”.
It is always safest to access your PayPal account by entering the address into your browser’s address bar or via a trusted app.
The PayPal website includes information about recognising and reporting such phishing scams.
Last updated: December 16, 2016
First published: December 16, 2016
By Brett M. Christensen
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