PayPal Delete Account Phishing Scam
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PayPal “We Are About to Delete Your Account” Phishing Scam

by Brett M. Christensen

Email purporting to be from PayPal claims that the company is about to delete your account because the account does not respect PayPal’s Terms of Use.

Brief Analysis:
The email is not from PayPal and the claim that your account is about to be deleted is untrue. Instead, the email is a phishing scam designed to steal your PayPal account login details, your credit card numbers, and other sensitive personal information.

Subject: Case-ID:PP-457815

We are about to delete your account.

Hello !

We are writing this to let you know that we found that your account does not respect our Terms of Use.
We are about to delete it.

If you think this is a mistake, you can regain the access to your account by clicking the button bellow, and follow the instructions.
You have 5-day deadline and your account will be converted to a read-only account, until another notice.

Support Team

This is a mistake.

PayPal About to Delete Account Scam Email

Detailed Analysis:
According to this email, which claims to be from PayPal, your account is about to be deleted. Supposedly, the pending deletion is because your account does not respect PayPal’s Terms of Use. It claims that if you think a mistake has been made you can click a button and follow the instructions to regain access to your account. The message warns that if you have not clicked the button and updated your details within 5 days, the account will be converted to read-only until further notice.

However, the email is not from PayPal and the claim that your account is set to be deleted is untrue.  In fact, the email is a typical phishing scam that is designed to steal your PayPal account login credentials, your credit card details, and a large amount of other personal information.

If you click the button in the bogus email, you will be taken to a fake website that has been built to emulate a genuine PayPal login page. Once you have entered your PayPal email address and password, you will then be taken through a series of online forms that ask you to provide your credit card numbers and other financial information, as well as your name and contact details and other data that can be used to identify you.

After completing all of the bogus forms, you may receive a final message that claims that you have successfully restored your PayPal account.

Meanwhile, however, criminals can collect all of the information you supplied and use it to hijack your PayPal account, commit credit fraud using your card, and attempt to steal your identity.

PayPal phishing scams are very common and take many forms. Be wary of any message that claims to be from PayPal and demands that you click a link or open an attached file to rectify a supposed account problem or update your details. PayPal will not send you such a message. And, remember that genuine PayPal emails will ALWAYS address you by name. They will never use generic greetings such as “Hello” or “Dear Customer”.

It is always safest to access your PayPal account by entering the address into your browser’s address bar or via a trusted app.

The PayPal website includes information about recognising and reporting such phishing scams.


Last updated: December 16, 2016
First published: December 16, 2016
By Brett M. Christensen
About Hoax-Slayer

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Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,