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“PayPal Account Update” Phishing Scam

by Brett M. Christensen

Email purporting to be from PayPal claims that you need to update your account by clicking a link.

The email is not from PayPal and you are not required to click a link and update account details as claimed.  The email is a phishing scam designed to steal a large amount of your personal and financial information.

Clicking the link takes you to a fake PayPal  “log in” page that asks for your PayPal email address and password. Next, you will be taken through a series of fake forms (see screenshots below) that ask for your name and contact information, your credit card numbers, and your bank account name and login details.

At the end of the bogus update procedure, you will see a final message claiming that you have successfully updated your account. You will then be automatically redirected to the genuine PayPal website.

Meanwhile, the scammers can collect all of the information you provided and use it to hijack your PayPal and bank accounts, commit credit fraud using your card, and attempt to steal your identity.

This is just one example in a constant stream of very similar PayPal phishing messages. Be very cautious of any supposed PayPal message that claims that you must click a link or open an attachment to update account details or deal with an account issue. If you receive such an email, do not click any links or open any attachments that it contains.

Keep in mind that genuine PayPal emails will ALWAYS address you by name. They will never use generic greetings such as “Dear Customer”. It is always safest to login to your PayPal account by entering the address into your browser’s address bar rather than by clicking a link in an email.

You can report PayPal phishing scam emails that you receive via the reporting email address listed on the company’s website.

PayPal Account Update Phishing Scam
Fake PayPal Login
Fake Paypal Update Form 1
Fake PayPal Update Form 2
Fake PayPal form 3

Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,