Email purporting to be from PayPal claims that the recipient’s PayPal account has been deleted and he or she must click a “Recover Account” link to get the account back.
Subject: Unread Message From PayPal
The email is not from PayPal. The message is a scam designed to trick users into divulging their PayPal account login details to Internet criminals.
PayPal Accounts can only be restored within a short period of time after deletion.
The PayPal Accounts team
This email can’t receive replies. For more information, visit the PayPal Accounts Help Center.
You received this mandatory email service announcement to update you about important changes to your PayPal product or account.
© 2013 PayPal Inc.,
This message, which claims to be from online payment company PayPal, informs recipients that their PayPal account has been deleted. The message claims, however, that recipients still have time to restore access to their deleted account by clicking a “Recover Account” button in the email. But, warns the message, the account can only be recovered “within a short period of time after deletion”.
The message is not from PayPal. The claim that recipients’ accounts have been deleted is untrue. The email is a phishing scam designed to trick concerned PayPal users into divulging their login information to cybercriminals. The scammers hope that at least some recipients, momentarily panicked into believing that their account has been deleted, will click the “recover Account” link without due caution. And, by suggesting that users must act quickly if they wish to recover their account, the scammers further increase the likelihood that victims will quickly click the link.
Those who do comply and click the link as instructed will be taken to a fake PayPal login page and asked to submit their account email address and password. They may then be automatically redirected to the genuine PayPal website. Meanwhile, the criminals operating the phishing scam can collect the stolen account details and use them take control of the PayPal accounts belonging to their victims.
Phishing is a very common criminal ruse and PayPal is regularly targeted. Remember that PayPal will always include your real name in any notifications that it sends. Emails claiming to be from PayPal that use generic greetings such as “Dear customer” or do not include a greeting at all, should be treated as suspect.
If you receive a suspect email, do not click any links or open any attachments that it contains. It is always safest to login to your online accounts by entering the account address into your browser address bar rather than by clicking a link in an email.