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Home Hoaxes Old ‘UPS Uniforms’ Hoax Still Circulating After All These Years

Old ‘UPS Uniforms’ Hoax Still Circulating After All These Years

by Brett M. Christensen

This story was first published on September 21st, 2003


Message claims that a large quantity of UPS uniforms has recently been bought on eBay and that the uniforms could be used by criminals or terrorists posing as delivery drivers. 

Brief Analysis

The claims in the warning are false. The story is an urban legend that has now been circulating for many years. There are no credible reports that support the claims in this old warning message in any way and it should not be taken seriously.


Subject: UPS Uniforms “WARNING” – a heads-up message

UPS Uniforms

Government Warning regarding purchase of UPS uniforms:

There has been a huge purchase, $32,000 worth, of United Parcel Service (UPS) uniforms on eBay over the last 30 days. This could represent a serious threat as bogus drivers(terrorists) can drop off anything to anyone with deadly consequences! If you have ANY questions when a UPS driver appears at your door they should be able to furnish VALID I.D.

Additionally, if someone in a UPS uniform comes to make a drop off or pick up, make absolutely sure they are driving a UPS truck. UPS doesn’t make deliveries or pickups in anything, except a company vehicle. If you have a problem, call your local law enforcement agency right away!

TAKE THIS SERIOUSLY! Tell everyone in your office, your family, your friends, etc. Make people aware so that we can prepare and/or avoid terrorist attacks on our people! Thank you for your time in reviewing this and PLEASE send to EVERYONE on your list, even if they are friend or foe. We should all be aware!

Kimberly Bush-Carr
Management Program Specialist
U.S.Department of Homeland Security
Bureau Customs and Border Protection
Washington, DC 20229


Detailed Analysis

At face value, this supposed warning message sounds frighteningly plausible. However, it is nothing more than an urban legend that has been circulating in one form or another since the beginning of the century. Current submissions indicate that this old hoax message is once again gaining momentum.

The message was not sent by the U.S. Department of Homeland Security or any other government agency. Nor is there any record of large purchases of United Parcel Service uniforms on eBay. According to a previously available 2003 Washington Post article, the claims in the message were denied by UPS, the FBI and eBay.

The FBI has debunked several similar UPS stories since the Sept. 11, 2001, terrorist attacks. UPS spokeswoman Susan Rosenberg in Atlanta says the e-mail has been “thoroughly investigated” by the FBI and local law enforcement. “It is the urban legend of missing uniforms,” she says.

EBay spokesman Kevin Pursglove also says the UPS story “comes up empty.”

Moreover, eBay has for several years restricted listings of government, mass transit, and shipping-related items, including uniforms. eBay’s Government, transit, and shipping-related items policy page specifically states that shipping company uniforms, including those from DHL, Federal Express (FedEx), and United Parcel Service (UPS) are not allowed to be listed or sold on eBay in compliance with “federal regulations either banning or restricting the sale of these items”.

And, even if individual uniform items somehow slipped through this restriction, a large quantity of UPS uniforms listed for sale would certainly have been noticed and blocked before purchase.

In the past, eBay did allow the sale of UPS uniforms. In fact, rumours about large purchases of UPS uniforms may have sprung from the presence of such listings on various auction sites in days gone by. The apparent willingness by some bidders to pay very high prices for such uniforms may also have raised suspicions and further fuelled the rumours.

However, thorough investigation by the FBI found no evidence linking the purchase of these uniforms to terrorist activities. Furthermore, although some uniforms were bought, there were no reports to back up the claims that very large quantities of uniforms were purchased over one thirty day period. 
There are several slightly different versions of the message, all referring to large purchases of United Parcel Service uniforms on eBay. Later versions tack on the signature of one “Kimberly Bush-Carr” from Homeland Security, apparently to add a bogus sense of authority to the story.

In April 2011, the hoax gained undeserved credibility after the Los Angeles Police Department’s West Valley Division inadvertently sent out a copy of the false warning via the nixle alert service. Nixle is a service that provides “secure alerts free from your local police” to its subscribers. The LAPD quickly realized its error, and published the following update on nixle just 73 minutes after the bogus alert was posted:

UPS Uniforms *** UPDATE ***

Unfortunately the info re: UPS Uniforms came from another Law Enforcement Agency in the State of California purporting the validity of the information. This “INFO” is, apparently an Internet myth.

However, the advice is good in that you should always verify the delivery service has arrived with their own company vehicle.

Our deepest APOLOGIZES from the LAPD WVY Area !!!

Unfortunately, it seems that the LAPD’s quickly rectified error was still enough to give the old hoax a new lease on life. Recent submissions indicate that the story is once again circulating rapidly. I have also received several highly critical messages from readers who claim that my analysis is wrong because the information has been “confirmed by the LAPD”.

Of course, criminals have used government and company uniforms to help them commit misdeeds in the past and are bound to do so again. Uniforms can help us to identify certain employees such as law enforcement personnel or postal workers, but a uniform alone is not enough to conclusively verify the wearer. If in doubt, we should always verify the wearers of such uniforms by other means.

That said, passing on this bogus warning will only cause unnecessary fear and alarm among recipients and waste the time of those obligated to answer queries about its claims from concerned citizens.

Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,