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NatWest ‘Payment Issue’ Phishing Emails

by Brett M. Christensen

Phishing scammers are again targeting customers of the UK-based bank NatWest via a series of emails about supposed payment issues.

The emails claim that a recent payment has been placed on hold or is pending and you must click a link to deal with the issue.

Examples of the scam emails:

Subject: Serious Issues

Some payment was placed on hold due to inactive of your account
for some days
Please Click here for your account to be active again to receive payment
Please Note: Your account will be active within 24hrs
Natwest

Subject: Reviewing Payments

You have 1 new mail concerning a payment made to your account
The payment has been placed on hold
Click here to follow instructions for verification process
NATWEST

Subject: Issues About Payment

You have a pending payment slated on your account.
Payment did not reflect due to errors
Click here to find out and resolve
NATWEST


Links Open Fake NatWest Website

If you click any links in these emails, you will be taken to a fraudulent web page that is designed to emulate the genuine NatWest website.  A series of forms on the fake site ask for your account login details, your credit card numbers, and other identifying information.

After you have supplied your details on the fake site, you will be automatically redirected to the real NatWest home page.

Meanwhile, criminals can collect the information you supplied to hijack your Natwest account and fraudulently use your credit card. They may also attempt to collate all of your data and use it to steal your identity.

Bank Phishing Scams Are Very Common

NatWest and many other banks around the world are continually targeted in such scams. It is always safest to login to your online accounts by entering the address into your browser’s address bar or via a trusted app.

The NatWest website includes information about how to report any NatWest phishing scams that you receive. 

Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,
Hoax-Slayer