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myGov Tax Refund Phishing Scam

by Brett M. Christensen

According to this email, which purports to be from Australian government services website myGov, you are eligible to receive a tax refund.

The email instructs you to click a button to access a tax refund eForm. It warns that your refund will not be processed if you do not confirm your identity.  The email, which has the subject line “Important information regarding your account”, includes the myGov logo and claims to be from the myGov Team.

However, the email is not from myGov nor does it have any connection to the Australian Taxation Office (ATO). And, the claim that you can click the link to get a tax refund is untrue. 

Instead, the email is a phishing scam designed to steal your personal and financial information. If you click the button in the email, a fake tax refund claim form will open in your browser.

The form asks for your name and contact details, your myGov password, and your credit card numbers.  After you supply this information and click the “Continue” button, you will be automatically redirected to the genuine myGov website.

But now, the scammers can collect the information you supplied on the bogus form and use it to commit credit card fraud and identity theft.

If you receive an email like this one, do not click any links or open any attachments that it contains. On its security information web page, myGov notes:

Do not click on links in emails or text messages claiming to be from myGov. myGov will never send you a text, email or attachment with hyperlinks or web addresses.

Scammers have long used the promise of unexpected tax refunds as a way of tricking people into divulging their personal information or downloading malware.  Such scam emails target taxpayers in many different nations.

An example of the scam email:

MyGov Tax Refund Phishing Scam Email

A screenshot of the bogus tax refund website form:

MyGov Fake Tax Refund Claim Form

Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,
Hoax-Slayer