Email purporting to be from the “Mail Help Desk” claims that your mailbox has exceeded the quota warning threshold specified by your administrator and you must therefore click a validate link to get more space and avoid account termination.
The email is not from any help desk or account administrator and the claim that your account has exceeded its storage limit is untrue.
The email is a phishing scam designed to steal your email account login details. If you click the link, you will be taken to a fake “Admin Server Portal” that asks you to supply your email address, username, and password. This information can be collected by criminals and used to hijack your email account.
The compromised account can then be used to send spam, scam, and malware messages in your name. “Exceeded quota” scam emails like this one are very common. If you receive such a message, do not click any links or open any attachments that it contains.
Subject: Problem from your email account.
Your mailbox has exceeded the quota warning threshold specified by your administrator.As soon as your account exceeds the allowable storage space you will be unable to receive any email.Current Usage:
Quota Warning Threshold: 11.44 MB
Quota Size Limit: 14.06 MB
To resolve this issue and to avoid termination, Click Validate for more space by submitting the requested information.Mail Help Desk.
A screenshot of the scam website:
Last updated: October 8, 2016
First published: October 8, 2016
By Brett M. Christensen