Home ScamsPhishing Scams IRS ‘Information Records Recently Changed’ Phishing Scam Email

IRS ‘Information Records Recently Changed’ Phishing Scam Email

by Brett M. Christensen

Phishing Scam

According to this email, which claims to be from America’s Internal Revenue Service (IRS), you are required to verify your billing information because your records have recently changed. It instructs you to open an attached file and load it in your browser in order to validate your information.

The message warns that if you don’t abide by the instructions, your tax refund may be restricted.

However, the email is not from the IRS and the claims that you must verify your information is a lie.

Instead, the email is a typical phishing scam designed to steal your personal information. If you click the attached file, a form will open in your default web browser (see screenshot in example below).  The form, which features the IRS logo, asks you to provide a significant amount of sensitive personal information, including your SSN, your driver’s licence number, and name, contact, and employment details. The form even asks for details about your spouse.

If you fill in the form and hit the submit button, cybercriminals can use the information you supplied to steal your identity.

In this case, the scammers have included the form as an attached HTML document in an effort to bypass browser phishing scam filters. In other cases, the scammers may ask you to click a link that opens a bogus website designed to look like a genuine IRS web page.

The IRS warns people about such phishing scams on its website, noting:

The IRS doesn’t initiate contact with taxpayers by email, text messages or social media channels to request personal or financial information. This includes requests for PIN numbers, passwords or similar access information for credit cards, banks or other financial accounts.

Tax refund related scams are very common and target taxpayers in a number of countries. The following Hoax-Slayer YouTube video provides more information about such scams.


Subject: Your IRS Information Change Notification

It has come to our attention that your Information records are recently changed. That requires you to verify your Billing Information. Failure to validate your information may result to your tax termination and you will not be allowed to file this year tax refund.

To verify your information, Please Download Attachment and open in a browser to Continue. We value your privacy and your preferences…

Failure to abide by these instructions may subject you to tax refund restrictions and you may not be allowed to file this year tax refund.

IRS Support Center

IRS Phishing Scam Email


IRS Phishing Scam Website

Last updated: January 18, 2016
First published: January 18, 2016
By Brett M. Christensen
About Hoax-Slayer

‘Problem Calculating Your Return’ IRS Phishing Scam
IRS – Report Phishing and Online Scams
IRS Tax Refund Phishing Scam
IRS Refund Scam Email


Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,