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Fake UPS Invoice Email Links to Macro Malware Download

by Brett M. Christensen

According to this email, which purports to be from American package delivery company United Parcel Service (UPS), your new invoice is now available. 

It urges you to download the invoice from the UPS Billing Center to view and pay the bill. The email includes the UPS logo and colour scheme and at least at first glance, may appear to be a genuine UPS notification.

However, the email is not from UPS and clicking the link will not download an invoice as claimed.

Instead, clicking the link downloads a .zip file that contains a seemingly innocuous Microsoft Word document.

When you attempt to open the Word document, you will be prompted to enable macros,  supposedly for security reasons. If you do enable macros, a malicious macro will then download and install further malware.

This malware may be ransomware that locks your computer files and then demands that you pay a fee to the scammers to receive an unlock key. Or, the malware may be designed to steal information such as banking passwords from the infected computer. 

Online criminals have been distributing malware via bogus UPS notification emails for a number of years. Be wary of any email that claims to be from UPS and urges you to click a link or open an attached file to deal with a supposed delivery error, pay a bill, or update account details.

UPS has information about recognising and reporting such fraudulent emails on its website.

Note that criminals use the names of other well-known delivery companies around the world in very similar malware campaigns.

Read More About Macro Malware

An example of the malware email:

UPS Invoice Malware Email



Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,
Hoax-Slayer