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Fake FedEx ‘Shipment Notification’ Email Contains Malware

by Brett M. Christensen

According to this email, which claims to be a shipment notification from delivery company FedEx, you can view a tracking update by opening an attached file. Supposedly, FedEx sent the email in response to a request for a tracking update. 

However, the email is not from FedEx and the attachment does not contain parcel tracking information.

In fact, the attachment contains malware. The attached .zip file contains a .exe file that, if opened, can install the malware on your computer. The exact type of malware installed may vary. Typically, however, such malware can download further malware, steal sensitive information such as account passwords, and allow online criminals to access and control the infected computer.

The FedEx name has been used in a number of malware campaigns in recent years. Other versions of the malware email try to trick people into opening an attachment by claiming that the delivery of a parcel has failed due to an incorrect address. The scam messages instruct the recipient to print a mailing label contained in the attached file. However, as in this version, the attachment contains malware.

Similar malware campaigns have used the names of other well-known delivery companies, including USP, USPS, and TNT.

Be wary of any unsolicited email that purports to be from a delivery company and claims that you can access information about a parcel delivery by opening an attachment or clicking a link. 

Example

Subject: FedEx Shipment Notification

This tracking update has been requested and attached to this email

________________________________________________________________________________

Reference information includes: Invoice number, Reference, Special handling/Services, Residential Delivery. Reference information is attached to this email.

Tracking number: 697372580339

To learn more about FedEx Express, please visit our website at fedex.com.

This tracking update has been sent to you by FedEx on the behalf of the Requestor noted above. FedEx does not validate the authenticity of the requestor and does not validate, guarantee or warrant the authenticity of the request, the requestor’s message, or the accuracy of this tracking update. For tracking results and fedex.com’s terms of use, go to fedex.com.

Thank you for your business.

Attachment:
FedEx_report_update_ref.06346552.zip contains FedEx_report_update_ref.06346552.exe

Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,
Hoax-Slayer