Home ScamsPhishing Scams Driver and Vehicle Licensing Agency (DVLA) Payment Refund Phishing Scam

Driver and Vehicle Licensing Agency (DVLA) Payment Refund Phishing Scam

by Brett M. Christensen

Various messages purporting to be from the UK’s Driver & Vehicle Licensing Agency (DVLA) are claiming that you are eligible for a refund from a previous payment and should click a link to complete a refund application.

However, the messages are not from the DVLA and there is no refund. The messages, which can arrive via SMS or email, are phishing scams designed to steal your personal and financial information.

If you follow the link in one of the scam messages, you will be taken to a fraudulent website that has been designed to look like it belongs to the DVLA. A fake “refund claim” form asks you to supply your name and address details, your driver’s license details, your credit card numbers and other sensitive information. Some versions of the scam have even asked recipients to supply a scanned copy of their driver’s licence.

The information you supply will be collected by criminals and used to steal your identity and conduct fraudulent transactions in your name. 
The DVLA is warning users about the scam messages via a post on its Facebook Page, which notes:

Scam warning: we don’t send texts or emails about vehicle tax refunds. Delete the message and don’t click the link.

If you receive one of these messages, do not click any links or open any attachments that it contains.

Examples

DVLA Refund Phishing Scam 2019

 

FINAL REQUEST: DVLA
Swansea have been trying to contact you, Click below for more information:
[Link removed]

 

DVLA Refund Phishing Scam

 

Subject: You are eligible to recieve a refundDVLA Driver and Vehicle License AgencyDear customer,We are currrently upgrading our database and we found that you are eligible to recieve a refund from your last payment made on our behalf. A refund can be delayed for a variety of reasons. As example, for submitting invalid records or applying over the deadline.To complete your refund application with us, you are required to fill out the form in the link below.[Link removed]

If you refuses to complete your application within two weeks of receiving this email will cause the lose the specified amount and you will take full responsabilty for that. We sincerely apologise for any inconviniences this might have caused you.

Thank you for your co-operation. (c) Driver and Vehicle Licensing Agency Swansea SA6 7JL

 



Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,
Hoax-Slayer