This email, which purports to be from delivery service DHL, claims that your parcel has arrived but the courier was unable to deliver it to you.
It asks you to check an attached file to confirm your details.
However, the email is a scam designed to steal your email account login information.
Clicking either of the attachments that come with the email opens a login form in your browser (see screenshot below).
The form, which includes the DHL logo, asks for your email address and email account password. Supposedly, you need to provide these credentials in order to view the promised parcel delivery information.
If you enter the requested details and click the “View Document” button, an image of what appears to be a delivery spreadsheet will open in your browser. However, the information in the spreadsheet has no connection to you and will be the same for everyone who opens the attachment. It is only there to confuse you.
Meanwhile, the information you provided on the bogus form can be collected by criminals and used to hijack your email account and any linked services that use the same login.
Scammers have been using fake DHL parcel notification emails to distribute malware and steal personal information for a number of years.
They also use very similar fake messages claiming to be from several other delivery services, including FedEx, UPS, Australia Post, USPS, and The Royal Mail.
If you receive one of these emails, do not click any links or open any attachments that it contains.
Screenshot of the scam email:
Screenshot of the scam login page:
Transcript:
DHL EXPRESS SHIPPING EN *** Your parcel details
DHL EXPRESS
Dear catch
Your parcel has arrived at 13 Feb 2021 ,
Courier was unable to deliver to you
Please confirm this was for you
CHECK ENCLOSED ATTACHED FILE FOR CONFIRMATION.
Copyright 1999-2021 DHL World Wide Delivery. All rights reserved .
DHL EXPRESS .
MOBILE : 061-8146654
ID LINE : SSATOOL .123
DHL Express – Excellence. Simply delivered.
2 Attachments
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