Home ScamsPhishing Scams ‘Your De-activation Request’ Phishing Scam Email

‘Your De-activation Request’ Phishing Scam Email

by Brett M. Christensen

This supposed “Server Message” claims that you recently made a request to deactivate your email account. It notes that your deactivation request will be processed shortly. 

But, claims the message, if you have no knowledge of such a request, you can click a link to cancel the account deactivation.

However, the message is not from any legitimate “Email Administrator” and the claim that your account is about to be deactivated is a lie.  Instead, the email is a phishing scam designed to steal your account login credentials.

If you click the link in the hope of saving your account from deactivation, you will be taken to a fraudulent website that asks you to enter your email address and email account password.  After submitting your login details, you may then see a browser message stating that you have successfully cancelled the pending deactivation.

At this point, you may think that you’ve now dealt with the issue and get on with your day.

But, meanwhile, criminals can use the information you provided to hijack your email account. Once they have gained access, the criminals can use your account to send spam, scam, and malware emails in your name.

If the same login credentials provide access to linked services such as online storage or app stores, the scammers may also be able to steal personal documents and make purchases via your account.  In fact, if they manage to collect enough of your personal and financial information, the crooks may be able to steal your identity as well.

Your email service provider will never send you a generic message that demands that you click a link to rectify a supposed account problem. Be wary of any such emails that you receive.

Scams like this are very common and have been around in various forms for many years. It is always safest to access all of your online accounts by entering the address into your browser’s address bar.  

An Example of the Scam Email:

Email Deactivation Scam Message


Subject: SECURITY ALERT ! Your De-activation Request From  [Email Address Removed] is been processed

Server Message

Dear [email address removed]

Our record indicates that you recently made a request to deactivate email And this request will be processed shortly.
If this request was made accidentally and you have no knowledge of it, you are advised to cancel the request now

Cancel De-activation

However, if you do not cancel this request, then your account will be de-activated shortly
and all your email data will be lost permanently.Regards.

Email Administrator

This message is auto-generated from E-mail security server, and replies sent to this email can not be delivered.
This email is meant for: [Email Address Removed]

Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,