Yet another phishing campaign is targeting Netflix customers.
As with previous versions, the scam emails claim that there is a problem with your current billing information.
The emails instruct you to fix the supposed billing problem by clicking a link labelled “update now.
Clicking the link opens a scam website that looks like it belongs to Netflix. The fake site features the Netflix logo and other Netflix branding to make it appear genuine.
Once on the fake site, you will be asked to update your account billing information by filling in a form. The form asks for your name and contact details, your credit card numbers, and other personal information. After you fill in and submit the bogus form, you may see a message claiming that you have successfully updated your account. You may then be automatically redirected to the real Netflix website.
Criminals can now collect the information you supplied and use it to commit credit card fraud and identity theft.
Netflix phishing scams like this are very common and take many forms. Be wary of any email or text message that purports to be from Netflix and asks you to click a link to fix a supposed billing problem.
Always login to Netflix by entering the address into your browser’s address bar or via an official Netflix app. If there is a problem with your account, you will likely see a notification after you login.
The Netflix website includes information about recognising and reporting such phishing attempts.
A screenshot of one of the scam emails:
Transcript of the scam email:
We’re having some troubles with your current billing informations.
We’ll try again but in the meantime you may want to update your payment details.
Update now >
Your friends at Netflix.