Netflix Phishing Scam Email on Tablet Screen
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Criminals Continue to Target Netflix Customers Via Phishing Emails

by Brett M. Christensen

Yet another phishing campaign is targeting Netflix customers.

As with previous versions, the scam emails claim that there is a problem with your current billing information.

The emails instruct you to fix the supposed billing problem by clicking a link labelled “update now.

Clicking the link opens a scam website that looks like it belongs to Netflix. The fake site features the Netflix logo and other Netflix branding to make it appear genuine.
 Once on the fake site, you will be asked to update your account billing information by filling in a form. The form asks for your name and contact details, your credit card numbers, and other personal information. After you fill in and submit the bogus form, you may see a message claiming that you have successfully updated your account. You may then be automatically redirected to the real Netflix website.

Criminals can now collect the information you supplied and use it to commit credit card fraud and identity theft.

Netflix phishing scams like this are very common and take many forms. Be wary of any email or text message that purports to be from Netflix and asks you to click a link to fix a supposed billing problem.

Always login to Netflix by entering the address into your browser’s address bar or via an official Netflix app.  If there is a problem with your account, you will likely see a notification after you login.

The Netflix website includes information about recognising and reporting such phishing attempts.

A screenshot of one of the scam emails:

Netflix Phishing Scam email

Transcript of the scam email: 

Dear Member,

We’re having some troubles with your current billing informations.

We’ll try again but in the meantime you may want to update your payment details.

Update now >

Your friends at Netflix.



Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,
Hoax-Slayer