According to this email, which purports to be from the website hosting management system cPanel, your mailbox has almost reached its storage limit.
The message warns that, if you don’t click a link to add storage to your account, you will be prevented from sending, receiving, and storing emails.
The email features seemingly legitimate cPanel branding and graphics.
However, neither cPanel nor your email service provider sent the message and the claims about your account storage limit are untrue.
If you click any of the links or buttons in the email, you will be taken to a website that asks you to login with your email address and email password. These credentials will be sent to criminals who can then use them to take control of your email account and linked services such as online file storage and app stores that use the same login.
The crooks can then use your email service to distribute further scam and malware emails, access and steal personal information in your stored files, and conduct other fraudulent activities via your account.
The bogus website also uses cPanel branding but, again, has no connection or association with the company. cPanel is used by hosting companies to allow customers to manage their websites. If there was an email-related issue regarding cPanel for your site hosting account, you would be contacted by your hosting company, not cPanel itself.
However, do note that some email systems may send you an automatic warning notification if your email account storage is nearing its limit or has been exceeded.
As always, it is safer to log in to your online accounts by entering the address into your browser’s address field or via a trusted app rather than by clicking a link in an email. If the storage warning is true, you will be able to deal with the issue after you log in to your account.
Online criminals regularly use cPanel branding in their fake emails.
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An example of the scam email:
From: Security Administrator
Since you’ve read this far……can I ask you for a big favour?
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