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cPanel ‘Limited Email Storage Remaining’ Phishing Scam

by Brett M. Christensen

According to this email, which purports to be from the website hosting management system cPanel, your mailbox has almost reached its storage limit.

The message warns that, if you don’t click a link to add storage to your account, you will be prevented from sending, receiving, and storing emails.

The email features seemingly legitimate cPanel branding and graphics.

However, neither cPanel nor your email service provider sent the message and the claims about your account storage limit are untrue.

If you click any of the links or buttons in the email, you will be taken to a website that asks you to login with your email address and email password. These credentials will be sent to criminals who can then use them to take control of your email account and linked services such as online file storage and app stores that use the same login.

The crooks can then use your email service to distribute further scam and malware emails, access and steal personal information in your stored files, and conduct other fraudulent activities via your account.

The bogus website also uses cPanel branding but, again, has no connection or association with the company.  cPanel is used by hosting companies to allow customers to manage their websites. If there was an email-related issue regarding cPanel for your site hosting account, you would be contacted by your hosting company, not cPanel itself.

However, do note that some email systems may send you an automatic warning notification if your email account storage is nearing its limit or has been exceeded.

As always, it is safer to log in to your online accounts by entering the address into your browser’s address field or via a trusted app rather than by clicking a link in an email. If the storage warning is true, you will be able to deal with the issue after you log in to your account.

Online criminals regularly use cPanel branding in their fake emails.

An example of the scam email:

Subject: NOTICE: Limited email storage remaining
Security Administrator
cPanel Phishing Scam Email

Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,