Home ScamsPhishing Scams ‘Confirm Your New Security Question’ PayPal Phishing Scam

‘Confirm Your New Security Question’ PayPal Phishing Scam

by Brett M. Christensen

PayPal Phishing Scam

PayPal customers are almost continually targeted via phishing scams and online criminals are always coming up with new angles to gain victims.

In this version, the scammers have sent out a fake PayPal notification email that warns that the security questions and answers for your account were changed on a specified date. The email advises that, if you did not authorize this change, you should contact PayPal by calling a phone number supposedly listed on a PayPal webpage.

But, to get this number, you must click a ‘Log in Now’  button. The button opens a fraudulent website designed to look like a genuine PayPal login page. If you ‘login’ on the fake page, cybercriminals can collect your login credentials and use them to hijack your real PayPal account. And, of course, even after ‘logging in’ on the fake site, you will still not get to the promised phone number. Instead, you will be automatically redirected to the real PayPal website and left none the wiser.

Keep in mind that genuine PayPal emails always address you by your full name. They will never use greetings such as ‘Hello [email address], or ‘Dear Customer’. Always login to PayPal by entering the address into your browser’s address bar or via an official app rather than by clicking a link in an email.

You can report PayPal phishing and learn more about such phishing attacks via the information published on the PayPal website.


Subject: Confirm your new Security Question and Answer

Hello [email address removed],

The security questions and answers for your PayPal account were changed on Feb 23, 2016.

If you did not authorize this change, please contact us immediately using the phone number found on the following page:

Log In Now



Confirm Security Question PayPal Scam

Last updated: March 1, 2016
First published: March 1, 2016
By Brett M. Christensen
About Hoax-Slayer

Phishing Scams – Anti-Phishing Information
PayPal Report Phishing
Cybercriminals Using Text Messages To Distribute PayPal Phishing Scams


Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,