Email Phishing Scam
Home ScamsPhishing Scams Capitec ‘Routine Maintenance’ Phishing Scam

Capitec ‘Routine Maintenance’ Phishing Scam

by Brett M. Christensen


Email purporting to be from South African bank Capitec claims that users must confirm their online access as part of routine maintenance to ensure online safety.

Brief Analysis

The email is not from Capitec and the claims that users need to confirm their online access are false. The message is a phishing scam designed by online criminals to gain access to user bank accounts.


Dear Client,

Your online access needs to be confirmed as
part of our routine maintenance to ensure your safety online.
We require you to review your profile details on record as
failure to adhere to this feature may result in temporary closure of your
online access.

Please Follow the reference below
[Link Removed]


(c) 2014


Detailed Analysis

This email, which purports to be from South African bank Capitec, claims that users need to confirm their online access as part of routine maintenance. This claim is false.In fact, this email is a phishing scam.

 Phishing scams are designed by Internet criminals to trick users into giving them personal information such as bank account login details and can be used for either identity theft or to access the user’s money.
People who fall for the trick and click the link will be taken to a website that is designed to look like a genuine Capitec web page. Once on the fake site, users will be asked to submit their account login details and other account security information.

Phishing scams are still a very common form of Internet fraud. They target many companies around the world and many people continue to fall victim to them. It is highly unlikely that a bank will ask users to confirm their login details via email, especially without addressing clients by their actual name.

Capitec has a web page on privacy and security that discusses phishing scams.

Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,