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Bogus eBay ‘Canceled Order’ Emails Open Spam Website

by Brett M. Christensen

Fraudulent emails purporting to be from eBay are currently hitting inboxes. The emails falsely claim that an order you made on eBay has been canceled successfully. The messages contain a summary of the “cancelled order” and include an order number that you can click to get further details.  

But, in fact, clicking the link opens a spam website that sells decidedly dodgy health products of various kinds.

These types of spam campaigns are very common. So, at least some people who receive such spam emails must actually linger on the spam websites and buy its products. Spammers would not bother using this tactic if it didn’t work.

If you are suspicious of an email that purports to be from eBay, log in to your account and check your messages.  If the email is genuine,  it will appear in the “Messages” section of your account. You can report suspicious eBay emails via the reporting address listed on the company’s website.

Very similar “canceled order” spam emails are falsely claiming to be from Alibaba and Amazon.

Fake order and invoice emails like these are also used to distribute malware or trick people into divulging their personal information on  phishing websites. 

An example of the spam email:

Subject: eBay – Your Cancellation (164-948-726) 

Dear Customer,
Your order has been successfully canceled. For your reference, here’s a summary of your order:
You just canceled order 164-948-726 placed on May 31, 2017.



1 “Yields”; 2003, Deluxe Edition
By: Steve Campbel

Sold by: eBay


Thank you for visiting eBay


Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,