Home Malware Bogus ‘Amazon Order Dispatched’ Emails Contain Malware

Bogus ‘Amazon Order Dispatched’ Emails Contain Malware

by Brett M. Christensen

Current spate of emails with subject lines claiming that your Amazon order has been dispatched have no content but include attached .zip or .docm files.

Brief Analysis:
The emails are not from Amazon. The attachments contain malicious macros or JavaScript files that can download and install ransomware or other types of malware.

Subject: Your Amazon.co.uk order has dispatched (#495-8871903-1974968)

[Email is blank]

Attachment name: ORDER-495-8871903-1974968.zip

Subject: Your Amazon.com order has dispatched (#776-8473867-3235916)

[Email is blank]

Attachment name: ORDER-776-8473867-3235916.docm

Detailed Analysis:
Inboxes are currently being hit by a series of emails that claim, via their subject lines, that your Amazon order has been dispatched. The bodies of the emails are blank, but they include attached files that some recipients may believe contain further information about the supposed Amazon order. Some versions claim that the order is coming from Amazon.co.uk while others claim to be from Amazon.com. In some cases, the attachment is a .zip file, while in others it is a Microsoft Word (.docm) file. Other details, such as the supposed reference number in the subject line and attachment name may also vary.

The emails have no connection to Amazon and the claim that your order has been dispatched is untrue. The attachments contain malware.

The .zip versions harbour malicious JavaScript (.js) files that, if opened, can download and install the malware on your computer.

The Microsoft Word (.docm) versions try to trick you into enabling macros, ostensibly so that the content can be correctly displayed. If you comply, a malicious macro can then proceed to download and install malware.

The exact nature of the malware payload in these emails may vary. Some may download Locky ransomware. Once installed, Locky can lock up all of your computer files and then demand a fee to receive a key to unlock them.

Other versions may install malware that can steal sensitive information such as banking usernames and passwords.

If you receive one of these emails, do not open any attachments that it contains. Amazon will never send you a blank email like the ones shown above.

Malware Bomb

Last updated: May 17, 2016
First published: May 17, 2016
By Brett M. Christensen
About Hoax-Slayer

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Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

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Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,