Apple ID Phishing Scam
Home ScamsPhishing Scams ‘Billing Accounts Being Misused ‘ Apple ID Phishing Scam

‘Billing Accounts Being Misused ‘ Apple ID Phishing Scam

by Brett M. Christensen

Online criminals continue to target Apple users via phishing emails.

This phishing attack starts with an email that has the subject line “We see your billing accounts being misused on other devices.”

The body of the email has no content other than a fake Support ID reference number.  But an attached Microsoft Word template (.dot) file promises more information.

Having raised your concerns via the email’s subject line, the scammers hope that you will go ahead and open the attached file without due caution.

Clicking the attachment opens a document that purports to be from Apple Support and features the Apple logo. The document claims that your Apple ID is set to be disabled because of violated policies. It further claims that your account information appears to be invalid and unverified.

It urges you to click a link to sign in and verify your account as soon as possible or risk losing your emails and iCloud data.

Clicking the link opens a fraudulent website that asks for your Apple ID login credentials, your credit card numbers, and other identifying information. 

The fake site looks like it is part of the official Apple website.

Criminals can use the information you submit on the bogus website to hijack your Apple account, commit credit card fraud, and steal your identity.

A very similar version of this scam includes the “violated policies” notice within the body of the email rather than as an attached file. Scammers sometimes use file attachments in the hope of thwarting email spam filters.

Apple ID phishing scams are widespread and take many forms. Be wary of any message that purports to be from Apple and claims that you must click a link or open an attachment to deal with a supposed account problem. To help protect your account, always login to Apple by entering the address into your browser’s address bar or via a trusted app.

The Apple website includes information about identifying and reporting these phishing emails.

An example of the scam email:

Subject: We see your billing accounts being misused on other devices at March 20 2019

Support / ID / 5432654

Attached File Apple Phishing scam


A Screenshot of the attached file:

Apple Violated Policies Phishing Scam

Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,