Customers of New Zealand’s ASB Bank are advised to watch for scam emails claiming that they must click a link to verify their accounts.
The bogus “account verification” emails claim that ASB Bank has “detected multiple sign in error on your online banking” and warn that your account access will be restricted if you fail to verify as instructed.
ASB did not send the emails and the claim that you must click to verify your account is untrue.
If you fall for the ruse and click the link, you will be taken to a fraudulent website that has been built to emulate a genuine ASB Bank login page. After entering your username and password on the fake site, your browser will automatically redirect to the real ASB Bank home page.
Online criminals can then collect the login credentials you entered on the fake page and use them to access your account. Once in, the criminals can steal your money and commit fraudulent transactions in your name.
Bank phishing scams like this one are very common and target customers of many banks and other financial institutions all around the world.
If you receive one of these emails, do not click any links or open any attachments that it contains. It is always safest to login to your online accounts by entering the account address into your browser’s address bar or via a trusted app.
ASB Bank has information about recognising and reporting phishing scams on its website.
An example of the scam email:
Subject: Account Verification! ACCOUNT SERVICING INFORMATION Dear Customer, We are writing to let you know that we detected multiple sign in error on your online banking. Please click here to verify your account details. If you cant confirm the activity, someone may be attempting to access your account. To protect you, we have temporarily suspended your account and your access to online banking will be restricted if you fail to verify your account. *Do not respond to this automated email. For support, please visit our help desk. Kind Regards, ASB Bank NZ Limited Support Team