Home ScamsPhishing Scams ASB Bank ‘Multiple Sign In Error’ Phishing Scam Emails

ASB Bank ‘Multiple Sign In Error’ Phishing Scam Emails

by Brett M. Christensen

Customers of New Zealand’s ASB Bank are advised to watch for scam emails claiming that they must click a link to verify their accounts. 

The bogus “account verification” emails claim that ASB Bank has “detected multiple sign in error on your online banking” and warn that your account access will be restricted if you fail to verify as instructed.

ASB did not send the emails and the claim that you must click to verify your account is untrue.

If you fall for the ruse and click the link,  you will be taken to a fraudulent website that has been built to emulate a genuine ASB Bank login page. After entering your username and password on the fake site, your browser will automatically redirect to the real ASB Bank home page.

Online criminals can then collect the login credentials you entered on the fake page and use them to access your account. Once in, the criminals can steal your money and commit fraudulent transactions in your name.
Bank phishing scams like this one are very common and target customers of many banks and other financial institutions all around the world.

If you receive one of these emails, do not click any links or open any attachments that it contains. It is always safest to login to your online accounts by entering the account address into your browser’s address bar or via a trusted app.

ASB Bank has information about recognising and reporting phishing scams on its website.

An example of the scam email:

ASB Bank New Zealand Phishing Scam


Subject: Account Verification!


Dear Customer,

We are writing to let you know that we detected multiple sign in error on your online banking. Please click here to verify your account details. If you cant confirm the activity, someone may be attempting to access your account. To protect you, we have temporarily suspended your account and your access to online banking will be restricted if you fail to verify your account.

*Do not respond to this automated email. For support, please visit our help desk.

Kind Regards,

ASB Bank NZ Limited

Support Team

Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,