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Apple Store ‘Thank You For Your Order’ Scam Email

by Brett M. Christensen

Outline

Email purporting to be from the Apple Store thanks you for your order of an iPhone and notes that you can click a cancel link if you did not make the order. 

Brief Analysis

The email is not from Apple and it does not reference a real Apple Store order. Instead, it is a phishing scam designed to steal your Apple ID and password, your credit card details, and other personal information.

Example

Apple Thank You For Your Order Scam Email

 

Detailed Analysis

According to this email, which purports to be from the Apple Store, your order of an Apple iPhone 5c is about to be dispatched. The email does not contain your shipping and billing address but rather those of a person you do not know.  It also includes a ‘cancel order’ link’ . The email features the Apple logo and is quite professionally presented.

However, the email is not from Apple. Instead, it is a phishing scam designed to steal your personal and financial information. 
When you receive the email, you may mistakenly believe that the person named as the recipient of the iPhone has hijacked your Apple Account and made purchases in your name. Therefore, your first reaction might be to click the ‘cancel’ link in the hope of dealing with the issue.

If you do click the link, you will be taken to a fraudulent website designed to emulate the genuine Apple website. Once on the fake site, you will be asked to ‘login’ with your Apple ID and password. Next, you will be taken to a bogus ‘Cancel Order’ form that asks you to provide your credit card details and other personal and financial information.

After submitting the requested information, you may be told that you have successfully cancelled the order.

But, now, the criminals can steal the information that you supplied and use it to hijack your Apple account, commit credit card fraud in your name, and attempt to steal your identity.

Criminals regularly target Apple customers in similar scam attacks.

Be very cautious of any email about an order that you never made. Other versions may claim that you are required to verify or update account details to avoid an account suspension or fix some other account issue. If you receive one of these emails, do not click any links or open any attachments that it contains.

It is always safest to login to your Apple account by entering the address into your browser’s address bar or via a legitimate Apple app.

The Apple website includes information about identifying and reporting such phishing messages.



Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,
Hoax-Slayer