Email Address Password Phishing
Home ScamsPhishing Scams ‘Apple ID Information Updated’ Phishing Scam

‘Apple ID Information Updated’ Phishing Scam

by Brett M. Christensen

Outline

Email purporting to be from Apple claims that the recipient’s Apple ID information was updated. The recipient is urged to click a link and change the account password if he or she believes that the change was in error or was unauthorised.

Brief Analysis

The email is not from Apple. It is a phishing scam that tries to trick Apple account holders into submitting their personal and financial information to cybercriminals.

Example

Subject: Account Info Change

Hello,

The following information for your Apple ID [email address removed] was updated on 04/11/2013:

Shipping and/or billing address

If these changes were made in error, or if you believe an unauthorised person accessed your account, please reset your account password immediately by going to [link removed].

To review and update your security settings, sign in to [link removed].

This is an automated message. Please do not reply to this email. If you need additional help, please visit Apple Support.

Thanks,

Apple Customer Support

 

Detailed Analysis

This email, which appears to come from large Internet company Apple, claims that the user’s Apple ID has been updated. The message claims that shipping and billing address information for the account was changed. According to the message, if the user did not authorise the change, he or she should click a link to update the account password immediately.

However, the email is not from Apple and account details have not been changed as claimed. It is a phishing scam that tries to trick Apple users into divulging their account login details and other personal and financial information.

Those panicked into clicking the link will be taken to a bogus website designed to resemble an Apple page and asked to login. Next, they will be taken to an online form that asks them to verify account details by providing their contact and ID information and their credit card details.
All of the information provided can be collected by scammers and used for identity theft and credit card fraud. The scammers will also be able to hijack the victim’s Apple account and use it for their own criminal purposes.

Like other high-profile Internet companies, Apple is regularly targeted by phishing scammers.  Be wary of any unsolicited message from Apple that claims that you must provide login details and account information by clicking a link or opening an attached file.

Importance Notice

After considerable thought and with an ache in my heart, I have decided that the time has come to close down the Hoax-Slayer website.

These days, the site does not generate enough revenue to cover expenses, and I do not have the financial resources to sustain it going forward.

Moreover, I now work long hours in a full-time and physically taxing job, so maintaining and managing the website and publishing new material has become difficult for me.

And finally, after 18 years of writing about scams and hoaxes, I feel that it is time for me to take my fingers off the keyboard and focus on other projects and pastimes.

When I first started Hoax-Slayer, I never dreamed that I would still be working on the project all these years later or that it would become such an important part of my life. It's been a fantastic and engaging experience and one that I will always treasure.

I hope that my work over the years has helped to make the Internet a little safer and thwarted the activities of at least a few scammers and malicious pranksters.

A Big Thank You

I would also like to thank all of those wonderful people who have supported the project by sharing information from the site, contributing examples of scams and hoaxes, offering suggestions, donating funds, or helping behind the scenes.

I would especially like to thank David White for his tireless contribution to the Hoax-Slayer Facebook Page over many years. David's support has been invaluable, and I can not thank him enough.

Closing Date

Hoax-Slayer will still be around for a few weeks while I wind things down. The site will go offline on May 31, 2021. While I will not be publishing any new posts, you can still access existing material on the site until the date of closure.

Thank you, one and all!

Brett Christensen,
Hoax-Slayer