PayPal “Your Account Has Been Limited Until We Hear From You” Phishing Scam

Outline:
Email claiming to be from PayPal warns that some of your activities have violated your agreement with PayPal and the company has limited your account as a result. The message urges you to click a “Resolution Center” button to restore your account access.




Analysis:
The email is not from PayPal. It is a phishing scam designed to steal your information.

If you click the button, you will be taken to a fake PayPal website and asked to provide your account login credentials, your credit card details, and a large amount of other personal and financial information. The fake site will claim that you need to provide the information to successfully restore your account.

The information you supply can be collected by criminals and used to conduct fraudulent transactions via both your PayPal account and your credit card. And, if they have collected enough of your information, they may be able to steal your identity as well.

Report continued below…






PayPal scam messages like this one are very common. Be wary of any message that claims to be from PayPal and demands that you click a link to resolve a supposed account issue. Remember that genuine PayPal messages will always address you by name. They will never use generic greetings such as “Dear Customer”.  It is always safest to access your PayPal account by entering the address into your browser’s address bar or via a trusted app.

You can report PayPal phishing scam emails via the reporting email address listed on the company’s website.

Example:
PayPal Account Limited Until We Hear From You Scam



Last updated: December 18, 2016
First published: December 18, 2016
By Brett M. Christensen
About Hoax-Slayer

References
PayPal “Account Access Limited” Phishing Scam
PayPal – Report Scams